At Geeky Child, we strive to provide you with the best experience and quality products. Please read our cancellation and refund policy carefully before placing your order.

❌ Order Cancellations

  • Orders can be cancelled within 2 hours of placement, as we typically dispatch within 24 hours.
  • Once an order has been shipped, it cannot be cancelled.
  • To cancel your order, please contact us via:

💸 Refund Policy

We offer refunds under the following conditions:

  • Damaged or Broken Product
    If your product arrives damaged, please share a photo of the item within 48 hours of delivery. We’ll either offer an exchange (if available) or a full refund.
  • Product Not Available for Exchange
    If a replacement is not available for a damaged or defective item, a refund will be issued.
  • Wrong Product Received
    If you received an incorrect item, contact us within 48 hours. We will arrange a correction or refund.
  • Non-Refundable Situations:
    • Minor color differences due to screen/display settings
    • Late refund requests (after 48 hours of delivery)
    • Change of mind after order dispatch
    • Custom items (unless damaged)

📦 Return Process

  • Share a photo/video of the issue via WhatsApp or email.
  • Include your order number and contact details.
  • After verification, we’ll arrange the refund or replacement.

⏱ Refund Timeline

  • Refunds are processed within 3–7 business days after approval.
  • Payment will be refunded to your original payment method.

📞 Need Help?

For any cancellations, return, or refund requests, please contact:
📧 Email: thegeekychild@gmail.com
📞 Phone/WhatsApp: +91 9707315016

We’re here to help make your experience smooth and satisfactory.